INTRODUCTION
By using and/or visiting any section (including sub-domains)
of the RupeeGaming website or any other websites or applications that we
own (the “website”) and/or registering on the website, you agree to
be bound by (i) these Terms and Conditions; (ii) our Privacy Policy; (iii) the
Rules applicable to our slots, Casino or other gaming products as further
referenced at paragraph 2 below (together the "Terms"), and are deemed
to have accepted and understood all the Terms and Rules. Please read the Terms
carefully and if you do not accept the Terms, do not use the website. The Terms
shall also apply to all telephone betting and betting or gaming via mobile
devices including downloadable applications to a mobile device (as if references
to your use of the website were references to your use of our telephone betting
and/or mobile devices betting facilities).
Where you play any game, or place a bet, using the website,
you will be deemed to accept and agree to be bound by the Rules which apply to
the applicable products available on the website. The Rules can be found in the
"How to play" Section.
We may need to change the Terms from time to time for a number
of reasons (including to comply with applicable laws and regulations, and
regulatory requirements). All changes will be published on the website. The most
up-to-date Terms will be available on the website. If any change is unacceptable
to you, you should cease using the website and/or close your account. If,
however, you continue to use the website after the date on which the changes to
the Terms come into effect, you will be deemed to have accepted those changes.
Reference to "RupeeGaming", "We",
"Us" or "Our" is reference to RupeeGaming’s
corporate entities.
Reference to "you", "your" or the
"customer" is reference to any person using the website or the
services of RupeeGaming and/or any registered customer of RupeeGaming.
Reference to "Username" is reference to any person
who has registered on our website by using Phone number.
As you are aware, the right to access and/or use the website
(including any or all of the products offered via the website) may be illegal in
certain countries (including, for example, the USA). You are responsible for
determining whether you're accessing and/or using the website in compliance with
applicable laws in your jurisdiction and you warrant that gambling is not
illegal in the territory where you reside.
YOUR RupeeGaming ACCOUNT
Application
All applicants must be over 18 years of age to place a bet or
register with RupeeGaming. RupeeGaming reserves the right to ask for
proof of age from any customer and suspend their account until satisfactory
documentation is provided. RupeeGaming takes its responsibilities in
respect of under-age gambling very seriously.
All information supplied when registering with the site MUST
be accurate and complete in all respects. In particular, if using a credit or
debit card, the cardholder's name MUST be the same as the name used when
registering with the Website. Where this is not the case, the relevant account
will be suspended. Where an account is suspended, the relevant customer should
contact us. All bets that are placed prior to an account being suspended will
stand - win or lose.
RupeeGaming may confirm a customer’s address by
posting an address verification letter to the customer. All correspondence will
be discreet and the envelope will not display any reference to RupeeGaming.
When such correspondence is initiated, all offers and withdrawal requests may
remain pending until the address has been confirmed as correct.
By accepting the Terms and/or registering to use the Website
you hereby agree that we shall be entitled to conduct any and all such
identification, credit and other verification checks from time to time that we
may require and/or are required by applicable laws and regulations and/or by the
relevant regulatory authorities for use of the Website and our products
generally. You agree to provide all such information as we require in connection
with such verification checks. We shall be entitled to suspend or restrict your
account in any manner that we may deem in our absolute discretion to be
appropriate, until such time as the relevant checks are completed to our
satisfaction.
As part of the registration process, we may supply your
information details to authorised credit reference agencies to confirm your
identity. You agree that we may process such information in connection with your
registration.
Customers may open only one RupeeGaming account. Should
we identify any customer with more than one account ("Duplicate
Account"), we reserve the right to close or suspend such customer and we
shall also be entitled to withhold and/or retain any and all amounts which would
otherwise have been paid or payable to you (including any winnings or bonus
payments).
For the purpose of this clause and/or any other clause herein
provided, any account(s) which we have reason to believe was created or being
operated by you in addition to an already existing account (whether or not the
existing account is active, frozen, temporarily or permanently suspended,
including but not limited to self-exclusion) shall be deemed a Duplicate Account
and the
penalty in the preceding paragraph shall automatically apply
without recourse to you.
Customers must keep their registration and account details up
to date. This, and your account information, may be amended in the Personal
Account section of the Website. If you require any assistance, please contact
us.
Account Details
RupeeGaming allows all its customers to choose their own
username and password combination. Customers must keep this information secret
and confidential as you are responsible for all bets placed on your account and
any other activities taking place on your account.
Bets will stand if your username and password have been
entered correctly (whether or not authorised by you), subject to there being
sufficient funds in the account.
If, at any time, you feel a third party is aware of your user
name and/or password you should change it immediately via the Website. Should
you forget part or all of your combination, please contact us.
You are responsible for all transactions where your name and
account number or name and username are correctly quoted (whether or not
authorised by you). If you nominate another person as an authorised user of your
account, you shall be responsible for all transactions such person makes using
the relevant account details. Should you lose your account details or feel that
someone else may have your account details, please contact us.
Please note that cardholder details and any other sensitive
data should never be sent to us by unencrypted email.
The current balance and transaction history of your account
may be viewed at any time once you have logged into your account on the Website.
Suspension and Closure
If you want to close your account, please contact us. Any
negative balance on your account will fall immediately due and payable to
RupeeGaming, and your account will not be closed until the relevant amount
owed to RupeeGaming is paid in full.
RupeeGaming reserves the right to close or suspend your
account at any time and for any reason. Without limiting the preceding sentence,
RupeeGaming shall be entitled to close or suspend your account if: (a) you
become bankrupt; (b) RupeeGaming considers that you have used the Website
in a fraudulent manner or for illegal and/or unlawful or improper purposes; (c)
RupeeGaming considers that you have used the Website in an unfair manner or
have deliberately cheated or taken unfair advantage of RupeeGaming or any
of its customers; (d) RupeeGaming is requested to do so by the police, any
regulatory authority or court; (e) RupeeGaming considers that any of the
events referred to in (a) to (c) above may have occurred or are likely to occur;
If RupeeGaming closes or suspends your account for any of
the reasons referred to in (a) to (e) above, you shall be liable for any and all
claims, losses, liabilities, damages, costs and expenses incurred or suffered by
RupeeGaming (together “Claims”) arising therefrom and shall
indemnify and hold RupeeGaming harmless on demand for such Claims. In the
circumstances referred to in (a) to (e) above, RupeeGaming shall also be
entitled to withhold and/or retain any and all amounts which would otherwise
have been paid or payable to you (including any winnings or bonus payments).
Platform Utilization
You must be a resident of the country to be eligible to
register, use, and/or benefit from the RupeeGaming platform or its
services. Residence in this case is determined by the provision of a valid photo
ID issued by the government of the Federal Republic of the country.
Additionally, you must be within the territory of the country
at the relevant time to be eligible to use our platform. You are prohibited from
accessing or using our platform from any other country or foreign jurisdiction.
YOUR FINANCES
Deposits and Bets
You must confirm your account information to receive your
first deposit. The name confirmed on your first deposit will be used as your
RupeeGaming account name. For bank withdrawals, you may only withdraw to
this name.
You may only bet with the amount of cleared funds held in your
account. Accordingly, if you want to place bets or participate in gaming, you
must deposit money into your account. Further details of how to deposit,
withdraw and transfer funds can be found at Deposits/Withdrawals.
By depositing funds into your account, you direct us and we
agree to hold them, along with any winnings, for the sole and specific purpose
of using them (i) to place your gaming stakes; and (ii) settling any fees or
charges that you might incur in connection with the use of our services
(Purpose). We shall be entitled to suspend or close your account if we
reasonably consider or have reason to believe that you are depositing funds
without any intention to place gaming stakes. In such circumstances we may also
report this to relevant authorities.
All funds that we hold for you are held in separate designated
customer bank accounts to be used solely for the Purpose and the bank has
acknowledged this. We must return the funds to you if they are not used for the
Purpose.
The bank has acknowledged that your funds are held in those
accounts solely for the Purpose. The bank has confirmed that it will not mix
customers’ funds in those accounts with any other, including our own, and
that it has no claim on the funds itself.
In view of the above, in the event of our insolvency, your
funds are protected. The funds would still belong to you and would not fall into
the hands of the liquidator.
You agree that we shall be entitled to retain any interest
which might accrue on monies held in your RupeeGaming account.
No credit will be offered by any employee of RupeeGaming,
and all bets must be supported by sufficient funds in the customer account.
RupeeGaming reserves the right to void any bet which may have inadvertently
been accepted when the account did not have sufficient funds to cover the bet.
Should funds be credited to a customer's account in error it is the customer's
responsibility to inform RupeeGaming without delay. RupeeGaming will
recover such funds by account adjustment.
Unless otherwise stated, all examples given on the Website are
given in INR. RupeeGaming shall be entitled to
withhold and/or retain any and all amounts earned or received by you as a result
of or in connection with your ‘unauthorized’ use of the Website
including activities which are not for an authorized purpose.
Withdrawals
For bank withdrawals from RupeeGaming accounts with a
confirmed name, RupeeGaming generally only allows withdrawals to bank
account names that match the confirmed name on the RupeeGaming account.
Withdrawals can be processed by clicking 'Withdraw' on the
Website, subject to there being sufficient funds in your betting account.
If the value of a deposit is not played through in full before
a withdrawal is requested, RupeeGaming reserves the right to make a charge
to the customer’s account to cover all reasonable costs relating to both
the deposit and withdrawal. If necessary, the value of the withdrawal requested
may be reduced accordingly.
Withdrawals must be made to individual bank accounts in the
same name associated with the RupeeGaming account. Therefore, withdrawals
to bank accounts with corporate names are strictly prohibited
Other
If we incur any charge-backs, reversals or other charges in
respect of your account, we reserve the right to charge you for the relevant
amounts incurred.
We may, at any time, set off any positive balance on your
account against any amounts owed by you to RupeeGaming or any company
within the RupeeGaming group.
You are responsible for reporting your winnings and losses to
the tax and/or other authorities in your jurisdiction.
Internet gambling may be illegal in the jurisdiction in which
you are located. If so, you are not authorized to use your payment card to
complete the transaction. However, any bets/wagers accepted from such
jurisdictions will stand - win or lose.
BETTING PROCEDURES
Placing Bets
RupeeGaming reserves the right to decline all, or part,
of any bet requested at its sole and absolute discretion. All bets are placed at
your own risk and discretion.
We only accept bets made online (including via mobile device
or downloadable applications on a mobile device). Bets are not accepted in any
other form (post, email, fax, etc.) and where received will be invalid and void
- win or lose.
It is the responsibility of the customer to ensure details of
their bets are correct. Once bets have been placed they may not be cancelled or
changed by the customer. RupeeGaming reserves the right to cancel any bet
at any time.
Your funds will be allocated to bets in the order they are
placed and will not be available for any other use. RupeeGaming reserves
the right to void and/or reverse any transactions made after a bet has been
placed involving allocated funds, either at the time or retrospectively.
Bet Confirmation
Bets will not be valid if there are insufficient funds in your
account. A bet that you request will only be valid once accepted by
RupeeGaming’s servers. Each valid bet will receive a unique
transaction code. We shall not be liable for the settlement of any bets which
are not issued with a unique transaction code. If you are unsure about the
validity of a bet, please check your account history, or contact us.
Should a dispute arise, you and RupeeGaming agree that
the RupeeGaming transaction log database will be the ultimate authority in
such matters.
Customer complaints or disputes regarding a bet acceptance,
settlement or resettlement must be submitted within 30 days from the date of the
settlement of the bet, or if still pending, from the date of acceptance of the
bet.
Offers
All customer offers are limited to one per person, family,
household address, email address, telephone number, mobile device (e.g. mobile
or tablet), application download or shared computer (e.g. public library or
workplace).
Where any term of the offer or promotion is breached or there
is any evidence of a series of bets placed by a customer or group of customers
(e.g. where common betting patterns across the same fixture/markets have been
identified across accounts), which due to a deposit bonus,
enhanced payments, free and risk-free bets, or any other promotional offer
results in guaranteed customer profits irrespective of the outcome, whether
individually or as part of a group, RupeeGaming reserves the right to
reclaim the bonus element of such offers and in RupeeGaming’s
absolute discretion settle bets at the correct odds, void the free and risk-free
bets or void any bet funded by the deposit bonus. In addition, RupeeGaming
reserves the right to levy an administration charge on the customer up to the
value of the deposit bonus, free and risk-free bet or additional payment to
cover administrative costs. RupeeGaming further reserves the right to ask
any customer to provide sufficient documentation for RupeeGaming to be
satisfied in its absolute discretion as to the customer’s identity prior
to RupeeGaming crediting any bonus, free and risk-free bet or offer to the
customer’s account.
RupeeGaming reserves the right to withdraw the
availability of any offer or all offers to any customer or group of customers at
any time and at RupeeGaming’s sole and absolute discretion. Offers
only apply to customers who have made an actual/real money deposit with
RupeeGaming.
RupeeGaming reserves the right to amend the terms of or
cancel any customer offer or promotion at any time.
Settlement and Payouts
Winnings from settled bets are added to the balance of your
betting account. Any funds/winnings credited to an account in error are not
available for use, and RupeeGaming reserves the right to void any
transactions involving such funds and/or withdraw the relevant amount from your
account and/or reverse the transaction, either at the time or retrospectively.
Where there is evidence of a series of bets each containing
the same selection(s) having been placed by or for the same individual or
syndicate of individuals, RupeeGaming reserves the right to make bets void
or withhold payment of returns pending the outcome of any subsequent
investigation.
If, for any reason, we are unable to validate the outcome of a
particular market (e.g. due to loss of live pictures), all bets will be void
unless settlement of bets is already determined.
USE OF THE WEBSITE
Information and Content
Information accessed by you on the Website is for your
personal use only and the distribution or commercial exploitation of such
information is strictly prohibited. No warranty is given as to the uninterrupted
provision of such information, its accuracy or as to the results obtained
through its use. It should not be relied upon when placing bets, which are made
at your own risk and discretion.
Your Equipment
Your computer equipment or mobile device and internet
connection may affect the performance and/or operation of the Website.
RupeeGaming does not guarantee that the Website will operate without faults
or errors or that the RupeeGaming services will be provided without
interruption. RupeeGaming does not accept any liability for any failures or
issues that arise due to your equipment, internet connection or internet or
telecommunication service provider (including, for example, if you are unable to
place bets or to view or receive certain information in relation to particular
events).
For customers using RupeeGaming’s mobile sites for
the placing of bets, please note that RupeeGaming will not be responsible
for any damage to, or loss of data from the mobile device that the software is
installed on, and will also not be responsible for any call, data or other
charges incurred whilst using the software.
Fair Use
The Website and RupeeGaming products may only be used for
the purposes of placing bets on gaming products.
You must not use the Website for any purpose which (in
RupeeGaming’s opinion) is illegal, defamatory, abusive or obscene, or
which RupeeGaming considered discriminatory, fraudulent, dishonest or
inappropriate.
RupeeGaming will seek criminal and contractual sanctions
against any customer involved in fraudulent, dishonest or criminal acts via or
in connection with the Website or RupeeGaming's products. RupeeGaming
will withhold payment to any customer where any of these are suspected. The
customer shall indemnify and shall be liable to pay to RupeeGaming, on
demand, all Claims arising directly or indirectly from the customer’s
fraudulent, dishonest or criminal act.
Software and Technology Issues
In order for you to use certain products offered on the
Website you may need to download some software (for example, casino games that
are made available via a flash player). Also, certain third party product
providers may
require you to agree to additional terms and conditions
governing the use of their products. If you do not accept those third party
terms and conditions, do not use the relevant third party software.
RupeeGaming does not accept any liability in respect of any third party
software.
You are only permitted to use any and all software made
available to you via the Website for the purpose of using products on the
Website and, save to the extent permitted by applicable law, for no other
purposes whatsoever.
We hereby grant to you a personal, non-exclusive,
non-transferable right to use the relevant software, for the sole purpose of
using/playing products on the Website (including the online casino), in
accordance with the following provisions.
(a) You are not permitted to: (i) install or load the software
onto a server or other networked device or take other steps to make the software
available via any form of "bulletin board", online service or remote
dial-in or network to any other person; (ii) sub-license, assign, rent, lease,
loan, transfer or copy (except as expressly provided elsewhere in these terms
and conditions) your license to use the software or make or distribute copies of
the software; (iii) enter, access or attempt to enter or access or otherwise
bypass RupeeGaming’s security system or interfere in any way
(including but not limited to, robots and similar devices) with the relevant
products or the Website or attempt to make any changes to the software and/or
any features or components thereof; or (iv) copy or translate any user
documentation provided 'online' or in electronic format. You are not permitted
to: translate, reverse engineer, decompile, disassemble, modify, create
derivative works based on, or otherwise modify the software; or reverse
engineer, decompile, disassemble, modify, adapt, translate, make any attempt to
discover the source code of the software or to create derivative works based on
the whole or on any part of the software.
(b) You do not own the software. The software is owned and is
the exclusive property of RupeeGaming or a third party software provider
company (the "Software Provider"). Any software and accompanying
documentation which have been licensed to RupeeGaming are proprietary
products of the Software Provider and protected throughout the world by
copyright law. Your use of the software does not give you ownership of any
intellectual property rights in the software.
(c) The software is provided "as is" without any
warranties, conditions, undertakings or representations, express or implied,
statutory or otherwise. RupeeGaming hereby excludes all implied terms,
conditions and warranties (including any of merchantability, satisfactory
quality and fitness for any particular purpose). RupeeGaming does not
warrant that: (i) the software will meet your requirements; (ii) the software
will not infringe any third party’s intellectual property rights; (iii)
the operation of the software will be error free or uninterrupted; (iv) any
defects in the software will be corrected; or (v) the software or the servers
are virus-free.
(d) In the event of communications or system errors occurring
in connection with the settlement of accounts or other features or components of
the software, neither RupeeGaming nor the Software Provider will have any
liability to you or to any third party in respect of such errors.
RupeeGaming reserves the right in the event of such errors to remove all
relevant products from the Website and take any other action to correct such
errors.
(e) You hereby acknowledge that how you use the software is
outside of RupeeGaming’s control. Accordingly, you load and use the
software at your own risk. RupeeGaming will not have any liability to you
or to any third party in respect of your receipt of and/or use of the software.
(f) The software may include confidential information which is
secret and valuable to the Software Provider and/or RupeeGaming. You are
not entitled to use or disclose that confidential information other than
strictly in accordance with these Terms and Conditions.
While RupeeGaming endeavours to ensure that the Website
is available 24 hours a day, RupeeGaming shall not be liable if for any
reason the Website is unavailable at any time or for any period. We reserve the
right to make changes or corrections to or to alter, suspend or discontinue any
aspect of the Website and the content or services or products available through
it, including your access to it.
You must not misuse the Website by introducing viruses,
Trojans, worms, logic bombs or other material which is malicious or
technologically harmful. In particular, you must not access without authority,
interfere with, damage or disrupt the Website or any part of it; any equipment
or network on which the Website is stored; any software used in connection with
the provision of the Website; or any equipment, software or website owned or
used by a third party. You must not attack our Website via a denial-of-service
attack. We will not be liable for any loss or damage caused by a distributed
denial-of-service attack, viruses or other technologically harmful material that
may infect your computer equipment, computer programs, data or other proprietary
material due to your use of the Website, software or to your downloading of any
material posted on it, or on any website linked to it.
Third Party Content
RupeeGaming receives feeds, commentaries and content from
a number of suppliers. Certain third party product providers may require you to
agree to additional terms and conditions governing the use of their feeds,
commentaries and content. If you do not accept the relevant third party terms
and conditions, do not use the relevant feeds, commentaries or content.
RupeeGaming does not accept any liability in respect of
any third party feeds, commentaries and content.
RupeeGaming does not allow any employee, anyone else in
any way connected to such employee or anyone otherwise connected to a third
party service provider (to be determined in RupeeGaming’s absolute
discretion) to bet/wager on any gaming where the third party service provider is
providing a service to RupeeGaming . RupeeGaming will void any
bet/wager where it determines in its absolute discretion that such
betting/wagering has taken place.
Where the Website contains links to third party websites and
resources, these links are provided for your information only. RupeeGaming
has no control over the content of these sites or resources, and accepts no
liability for them or for any loss or damage that may arise from your use of
them. The inclusion of a link to a third party website does not constitute an
endorsement of that third party’s website, product or services (if
applicable).
Other
RupeeGaming actively monitors traffic to and from the
Website. RupeeGaming reserves the right in its sole discretion to block
access where evidence indicative of automated or robotic activity is found.
RupeeGaming reserves the right to restrict access to all
or certain parts of the Website in respect of certain jurisdictions.
RupeeGaming may alter or amend the products offered via
the Website at any time and for any reason.
From time to time, all or part of the Website may be
unavailable for use by you because of our maintenance of the Website and/or
alteration or amendment of any of the Website products.
OUR LIABILITY
RupeeGaming does not accept any liability for any
damages, liabilities or losses which are deemed or alleged to have arisen out of
or in connection with the Website or its content (including delays or
interruptions in operation or transmission, loss or corruption of data,
communication or lines failure, any person's misuse of the Website or its
content or any errors or omissions in content).
While RupeeGaming endeavours to ensure that the
information on the Website is correct, RupeeGaming does not warrant the
accuracy or completeness of the information and material on the Website. The
Website may contain typographical errors or other inaccuracies, or information
that is out of date. RupeeGaming is under no obligation to update such
material. The information and material on the Website is provided “as
is”, without any conditions, warranties or other terms of any kind.
Accordingly, to the maximum extent permitted by law, RupeeGaming provides
you with the Website on the basis that RupeeGaming excludes all
representations, express or implied warranties, conditions and other terms which
but for these terms and conditions might have effect in relation to the Website.
RupeeGaming shall not be liable, in contract, tort
(including negligence) or for breach of statutory duty or in any other way for
any of the following (whether incurred directly or indirectly): loss of profits;
loss of business; loss of revenue; loss of opportunity; loss of data; loss of
goodwill or reputation; or any special, indirect or consequential losses,
Whether or not such losses were within the contemplation of
the parties at the date of these terms and conditions.
OUR INTELLECTUAL PROPERTY RIGHTS
The contents of the Website are protected by international
copyright laws and other intellectual property rights. The owner of these rights
is RupeeGaming, its affiliates or other third party licensors.
All product and company names and logos mentioned on the
Website are the trademarks, service marks or trading names of their respective
owners, including RupeeGaming.
Except to the extent required to use a product for the purpose
of placing bets, no part of the Website may be reproduced or stored, modified,
copied, republished, uploaded, posted, transmitted or distributed, by any means
or in any manner, or included in any other website or in any public or private
electronic retrieval system or service including text, graphics, video,
messages, code and/or software without our express prior written consent.
If you make use of a feature that allows you to upload
material, information, comments, postings or other content to the Website
("User Content"), then the User Content will be considered to be
non-confidential and non-proprietary and RupeeGaming has the right to use,
copy, distribute and disclose to third parties any User Content for any purpose.
RupeeGaming also has the right to disclose your identity to any third party
who is claiming that any User Content posted or uploaded by you to the Website
constitutes a violation of their intellectual property rights or of their right
to privacy. RupeeGaming has the right to remove, amend or edit any User
Content you make on the Website.
Any commercial use or exploitation of the Website or its
content is strictly prohibited.
COMPLAINTS, DISPUTES, GOVERNING LAW AND JURISDICTION
Should there be any claim or dispute arising from a past or
current transaction, please contact our customer support. If RupeeGaming is
unable to settle the dispute, RupeeGaming will refer the dispute to an
arbiter, whose decision will be final (save in respect of any manifest error)
subject to full representation given to all parties involved. No dispute
regarding any bet/wager will result in litigation, court action or objection to
a bookmaker’s license or permit (including any remote operator’s
license or personal license) unless RupeeGaming fails to implement the
decision given by arbitration.
These Terms and Conditions and any dispute or claim arising
out of or in connection with it or its subject matter, whether of a contractual
or non-contractual nature, shall be governed by and construed in accordance with
the laws of the country.
By accepting these Terms and Conditions and/or placing bets or
wagers and/or making use (whether authorized or not) of the facilities offered
by RupeeGaming (whether through the Website or otherwise), you irrevocably
agree that the courts of the country shall have exclusive jurisdiction to settle
any dispute which may arise out of or in connection with these Terms and
Conditions. Notwithstanding the foregoing, RupeeGaming shall be entitled to
bring a claim against a customer in the court of the customer's country of
domicile.